Your Privacy Matters
Trade Greater LLC is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.
1. Information We Collect
Personal Information
- Name and contact information
- Email address
- Phone number
- Billing and payment information
- Account credentials
Usage Information
- Platform usage analytics
- Feature interaction data
- Login and access logs
- Algorithm performance data
- Support communications
Technical Information
- IP address and device information
- Browser type and version
- Operating system details
- Cookies and tracking data
- Error logs and diagnostics
2. How We Use Your Information
We use your personal information for the following purposes:
- Service Provision: To provide, maintain, and improve our trading algorithms and educational services
- Account Management: To create and manage your account, process payments, and provide customer support
- Communication: To send service updates, educational content, and respond to your inquiries
- Personalization: To customize your experience and provide relevant content and recommendations
- Analytics: To analyze usage patterns and improve our services (using anonymized data)
- Legal Compliance: To comply with applicable laws and regulatory requirements
3. Information Sharing and Disclosure
We Do NOT Sell Your Data
Trade Greater does not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information only in the following limited circumstances:
- Service Providers: With trusted third-party vendors who help us operate our business (payment processors, hosting providers, etc.)
- Legal Requirements: When required by law, court order, or to protect our legal rights
- Business Transfers: In connection with a merger, acquisition, or sale of business assets
- Safety and Security: To protect the safety and security of our users and services
4. Data Security Measures
We implement comprehensive security measures to protect your information:
Encryption
- SSL/TLS encryption for data transmission
- AES-256 encryption for stored data
- Encrypted database connections
Access Controls
- Multi-factor authentication
- Role-based access permissions
- Regular access reviews
Monitoring
- 24/7 security monitoring
- Regular security audits
- Incident response procedures
5. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
General Rights
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications
GDPR Rights (EU Residents)
- Right to object to processing
- Right to restrict processing
- Right to withdraw consent
- Right to lodge a complaint with supervisory authorities
CCPA Rights (California Residents)
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising privacy rights
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and recommendations
- Ensure security and prevent fraud
You can control cookie settings through your browser preferences. However, disabling cookies may limit some website functionality.
7. Data Retention
We retain your personal information only as long as necessary for:
- Providing our services to you
- Complying with legal obligations
- Resolving disputes and enforcing agreements
- Improving our services and developing new features
Account information is typically retained for 7 years after account closure for legal and audit purposes.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by relevant authorities
- Binding corporate rules where applicable
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.
10. Third-Party Links and Services
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to third-party sites. We encourage you to review the privacy policies of any third-party services you use.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes via email or through our platform. Your continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us About Privacy
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us: